Key Business Outcomes
One platform for every sales channel
Partners, internet service providers, the online store and retail are served from a single platform. ESET managers follow partners, orders, licenses and balances in one interface and decide on special-price requests there, so ESET Ukraine manages all of its sales channels in one place.
Partners and providers serve themselves
Partners and internet service providers create, edit and track their own orders, quotes and licenses through the web portal or the API, without involving ESET staff. Providers bill their subscriptions through the API automatically.
Orders and licenses processed in seconds
One engine calculates prices for every tier and assembles upgrades, seat expansions and renewals into a single operation. Keys for standard orders are issued in 3-5 seconds with no operator involved.
Controlled commercial risk
Credit limits, payment reminders and shipment blocks on overdue balances run automatically. Large deals are registered and protected, and discounts are recommended from the customer’s history. Every request and response is logged for audit.
Sustainable delivery over a decade
Over more than ten years we shipped new features, upgraded the UI framework and migrated the infrastructure. Releases went out outside business hours, so trading was not interrupted. A maintained development guide and setup scripts mean no part of the system depends on one person’s knowledge.
